Flexible plans for your business size and needs
Please refer to the subscription metrics below to see how your subscription fees will be calculated.
Trial
Access to all biGENIUS-X features for a limited time with the option to upgrade to one of our paid plans.
Request accessEssentials
For small-size enterprises that only require basic features.
Contact sales
Professional
For medium-size enterprises that require more advanced features.
Contact salesEnterprise
For large-scale enterprises that require access to all features.
Contact sales
Scope of a subscription plan for each legal entity
Each subscription plan is provided to a dedicated legal entity only for its own internal purposes.
(billed annually)
(billed annually)
(billed annually)
(add-ons not available)
(add-ons available)
(add-ons available)
(add-ons available)
• Access to ticketing
• Onboarding
• Up to 2 e-Learning subscriptions (up to C2 level)
• Discounted extended e-Learning access
• Professional services (Essential)
• Access to ticketing
• Onboarding
• Up to 5 e-Learning subscriptions (up to C2 level)
• Discounted extended e-Learning access
• Professional services (Professional)
• Access to ticketing
• Onboarding
• Up to 10 e-Learning subscriptions (up to C2 level)
• Discounted extended e-Learning access
• Professional services (Enterprise)
• Access to ticketing
• Onboarding
• Up to 2 e-Learning licenses (up to C2 level)
• Discounted extended e-Learning access
• Professional services (Essential)
• Access to ticketing
• Onboarding
• Up to 5 e-Learning licenses (up to C2 level)
• Discounted extended e-Learning access
• Professional services (Professional)
• Access to ticketing
• Onboarding
• Up to 10 e-Learning licenses (up to C2 level)
• Discounted extended e-Learning access
• Professional services (Enterprise)
Trusted by organizations worldwide
Have any questions?
If you can't find what you're looking for, our sales and support teams are just an e-mail away.
How do I access the support portal?
You can register gain access to the biGENIUS-X Help Center by sending an email to our support team.
As an authorized person (e.g. customer, partner) you will receive a message from the biGENIUS team that your access has been activated for you.
What does technical support entail?
Technical support that is included in your subscription fee covers bug fixes and any other technical issues but not including professional training that is not related to any malfunction in the biGENIUS software.
For additional professional services, please contact our customer success team. Current users are advised to contact us via the support portal for prompt response.
What is the best way to get technical support?
As a biGENIUS user, we recommend you to sign up to gain access to our community and help center, where you can submit tickets for prompt assistance.
You can register gain access to the biGENIUS Community and Help Center by sending an email to our support team.
What is the difference between demo and JumpStart?
Once you fill in the demo form, a biGENIUS expert will schedule a meeting with you to walk you through the product according to the information you provide. That is why it is advised to fill in as many details as you can so we can prepare the most relevant information for your demo.
A JumpStart is a paid workshop session led by a biGENIUS expert where you are given a subscription for a limited time and can use the product for the duration of the workshop. It requires detailed information about your use case and expectation for the session to be effective. You can request a JumpStart.