Licensing

Flexible plans for your business size and needs

Please refer to the licensing metrics below to see how your license fees will be calculated.

Special license

14-Day Trial

Access to all biGENIUS-X features for a limited time with option to upgrade to one of our paid plans.

Request access

Subscription license

Essential

For small-size enterprises that only require basic features.

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Essential features
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1 organization with up to 2 seats
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1 solution with up to 2 projects
Compare licenses
Contact sales

Subscription license

Professional

For medium-size enterprises that require more advanced features.

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Professional features
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1 organization with 5 or more seats
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1 or more solutions with 5 or more projects
Compare licenses
Contact sales

Subscription license

Enterprise

For large-scale enterprises that require access to all features.

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All features
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1 organization with 10 or more seats
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2 or more solutions with 6 or more projects
Compare licenses
Contact sales
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Licensing metrics

Scope of a license for each legal entity

Each license is provided to a dedicated legal entity only for its own internal purposes.

Trial
Essential
Professional
Enterprise
License validity
14-days
1 or more years
(billed annually)
1 or more years
(billed annually)
1 or more years
(billed annually)
Organizations
1
1
1
1
Seats
1
Up to 2
5 or more
10 or more
Solutions
1
1
1 or more
2 or more
Projects
1
Up to 2
5 or more
6 or more
Generator base settings
Included
(add-ons not available)
Included
(add-ons available)
Included
(add-ons available)
Included
(add-ons available)
Support & Enablement
Access to knowledge base.
Access to knowledge base. Access to ticketing. Onboarding. Up to 2 e-Learning licenses (up to C2 level), with discounted extended access. Professional services (Essential)
Access to knowledge base. Access to ticketing. Onboarding. Up to 5 e-Learning licenses (up to C2 level), with discounted extended access. Professional services (Professional)
Access to knowledge base. Access to ticketing. Onboarding. Up to 10 e-Learning licenses (up to C2 level), with discounted extended access. Professional services (Enterprise)
Request accessContact salesContact salesContact sales
Trial
License validity
14-days
Organizations
1 account
Seats
1
Solutions
1
Projects
1
Generator base settings
Included (add-ons not available)
Support & Enablement
Access to knowledge base
Request access
Essential
License validity
1 or more years (billed annually)
Organizations
1 account
Seats
Up to 2
Solutions
1
Projects
Up to 2
Generator base settings
Included (add-ons available)
Support & Enablement
Access to knowledge base. Access to ticketing. Onboarding. Up to 2 e-Learning licenses (up to C2 level), with discounted extended access. Professional services (Essential)
Book a demo
Professional
License validity
1 or more years (billed annually)
Organizations
1 account
Seats
5 or more
Solutions
1 or more
Projects
5 or more
Generator base settings
Included (add-ons available)
Support & Enablement
Access to knowledge base. Access to ticketing. Onboarding. Up to 5 e-Learning licenses (up to C2 level), with discounted extended access. Professional services (Professional)
Book a demo
Enterprise
License validity
1 or more years (billed annually)
Organizations
1 account
Seats
10 or more
Solutions
2 or more
Projects
6 or more
Generator base settings
Included (add-ons available)
Support & Enablement
Access to knowledge base. Access to ticketing. Onboarding. Up to 10 e-Learning licenses (up to C2 level), with discounted extended access. Professional services (Enterprise)
Book a demo

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Frequently Asked Questions

Have any questions?

If you can't find what you're looking for, our sales and support teams are just an e-mail away.

How do I access the support portal?

You can register gain access to the biGENIUS-X Help Center by sending an email to our support team.

‍As an authorized person (e.g. customer, partner) you will receive a message from the biGENIUS team that your access has been activated for you.

What does technical support entail?

Technical support that is included in your license fee covers bug fixes and any other technical issues but not including professional training that is not related to any malfunction in the biGENIUS software.

For additional professional services, please contact our customer success team. Current users are advised to contact us via the support portal for prompt response.

What is the best way to get technical support?

As a biGENIUS user, we recommend you to sign up to gain access to our community and help center, where you can submit tickets for prompt assistance.

You can register gain access to the biGENIUS Community and Help Center by sending an email to our support team.

What is the difference between demo and JumpStart?

Once you fill in the demo form, a biGENIUS expert will schedule a meeting with you to walk you through the product according to the information you provide. That is why it is advised to fill in as many details as you can so we can prepare the most relevant information for your demo.

A JumpStart is a paid workshop session led by a biGENIUS expert where you are given a license for a limited time and can use the product for the duration of the workshop. It requires detailed information about your use case and expectation for the session to be effective. You can request a JumpStart.